Shipping
At Sylvain Katie, we prioritize delivering your orders promptly and reliably, wherever you are in the world. That’s why we’re excited to introduce our complimentary shipping service for all orders over $60. We’re committed to ensuring your shopping journey with us is seamless and enjoyable. Below, you’ll find comprehensive details about our global delivery process.
Global Free Shipping Benefit:
All orders totaling $60 or more (pre-tax and after discounts) are eligible for free shipping. This offer extends to customers worldwide. For orders below $60, standard shipping rates will apply.
Shipping Partners:
We’ve partnered with renowned international courier services to guarantee the secure delivery of your orders. Upon shipping, you’ll receive an email containing your tracking number, enabling you to monitor your delivery’s progress.
Delivery Timeframes:
For orders qualifying for free shipping, we estimate a delivery time of 15-30 days. Please bear in mind that actual delivery times may fluctuate depending on your location and variables like customs clearance, weather conditions, holidays, and courier efficiency.
Order Processing Time:
We’re committed to processing all orders within 1-2 business days. Upon dispatch, you’ll receive a confirmation email inclusive of your tracking details.
Customs Duties and Taxes:
Kindly note that any customs duties, taxes, or fees linked with international shipping are the responsibility of the customer. We advise consulting your local customs office for precise details on potential charges.
Addressing Delivery Concerns:
Should you encounter any delivery-related issues, such as delays or missing packages, please don’t hesitate to reach out to our dedicated customer service team at service@https://www.sylvainkatie.com. We’re here to assist you in resolving any concerns promptly.
By extending complimentary shipping for orders over $60 to our global customers, we aim to elevate your online shopping experience. Should you have any inquiries or require assistance regarding our global delivery process, feel free to contact us. Happy shopping!